The MLLN is a Managed Leased Line Network (MLLN) system, which can provide managed leased line connectivity. A leased line is a telecommunications path between two points that is available 24 hours a day for use by a designated user (individual or company). These leased lines can carry data, voice and video information. It is not shared in common among multiple users as dialup line. Bandwidth of a leased line can be (E0 Interface) at 64Kbps and n x 64 Kbps up to a maximum of 2 Mbps (E1 Interface).
MLLN is capable of supporting two types of leased line circuits,
1. Point to Point Circuit
2. Point to Multi Point Circuit

The MLLN is an integrated, fully managed, multi-service digital network platform through which service providers can offer a wide range of services at an optimal cost to Business Subscribers. Backed by a flexible Network Management System with powerful diagnostics and maintenance tools, the MLLN can be used to provide high-speed leased lines with improved QoS (Quality of Service), high availability and reliability. The Network Management System also supports Service Provisioning, Network Optimization, Planning and Service Monitoring.

Due to its wide range of applications in various sectors like banking, financial institutions, stock markets, newspaper industry, broadcasting houses and Internet Service Providers, this managed leased line equipment will benefit all sections of people by way of faster Internet access, accessibility of bank accounts from anywhere, instant news coverage etc. Various organizations like banks, ATM operators, and IT companies will be using this flexible leased line solution.

ITI Palakkad, in collaboration with M/s Tellabs, Finland had carried out the supply installation, commissioning and AMC of more than 8000 Physical nodes in India, fro the BSNL Data network, spread out from Kashmir to Kanyakumari.

The Signaling Transfer Point (STP) system is a digital system used in the telecommunication network for transfer of signaling data between telecommunication system (mobile exchanges, local exchanges, trunk exchanges etc).  Signaling data is the information related to calls between subscribers or those related to management of calls or network management messages.  The Short Message Service (SMS), widely used in the mobile network is also treated as signaling data.  The STP system acts as a transit system for the transfer of Signaling data from one location to a distant location through defined transmission network.  The capacity of a STP system is measured by the equipped capacity of narrow band signaling link (64 kbps) as well as high speed signaling link (2Mbps).

ITI Palakkad has set up the Stand Alone Signaling Transfer Point Network (SSTP) for the State owned operator, BSNL, covering the entire country.  The STP system is supplied by M/s Tekelec, USA, who is the world leader in STP related products.  ITI had bagged the orders from BSNL for setting up the SSTP network in 2005 and have  successfully completed three phases of the  project covering 5000 Signaling links.

Control Shelf

Integrated Technical Assistance Centre (ITAC) for Warranty & AMC Support

ITI Palakkad is providing warranty and AMC support to our customers for all our products. As part of this we are have a Web based CRM (Customer Relationship Management) package which can be accessed by our customers spread across the country through the web. In addition we also have dedicated Tele Assistance Groups for each product/project that provide Technical assistance for resolving operational & maintenance related issues being faced by our customers . The product support and AMC is part of all new Projects with BSNL/MTNL.

The ITAC (Integrated Technical Assistance Center) will be integrating all these activities to form a unified support organization in line with a call center concept. The ITAC consists of a Digital PABX of Ericsson make with Automatic Call Distribution facility and Digital Phones for each workstation. BSNL/MTNL will be provided with a unique calling number for the ITAC. Once the call lands on the PABX, it will first be routed to one of the extensions in the Welcome Center. Simultaneously a pop up window will appear on the Welcome Center Operator Workstation. The Welcome Center Operator will book a docket containing details of the site, broad nature of the problem and then transfer the call along with the docket to the support engineer of the corresponding project for further action.

Eliminate risk and get to market faster with ITI's Integration Services.

At ITI we aim to build integrated systems, quickly detecting emerging customer needs and investigating possibilities from various angles with a broad perspective that encompasses future developments.

Together with its expertise on all the major integration servers and its delivery capability, ITI provides a guaranteed success in any integration project irrespective of the complexities and technologies involved. ITI offers System Integration services to customers worldwide allowing them to focus on shrinking service rollout schedules, reducing risk, maximizing 'asset utilization' and ability to create, launch & bill for new & innovative solutions thus providing them with an edge in the market place. We do this through our offering of end to end system and application integration using the ITI Integration Framework.