Unit Profile

ITI Ltd Palakkad is one among the six manufacturing Plants of ITI Ltd., established in 1976, primarily for catering to the manufacture of Electronic Switching Products and Services. It is the Nation’s first Electronic Switching System Manufacturing Unit, for large digital switches and trunk exchanges, in collaboration with Alcatel, France.

The Palakkad Plant located in Kerala is situated beside NH 544, between Coimbatore and Palakkad . The Unit is accredited with ISO 9001 : 2008 and ISO 14001: 2004, engaged in the manufacture of high tech telecom equipments and also SIM Cards & Smart Cards . Most of the control switching equipment related to the public network of BSNL/MTNL has been supplied by the Palakkad Plant.

The unit has recently entered the burgeoning service sector taking up projects like National Population Register (NPR -for Home Ministry, Govt. of India), and Socio Economic Caste Census (SECC -for Ministry of Rural Development, Govt. of India).

Besides conventional manufacturing of electronic exchanges, the unit is now taking up turn key projects like Managed Leased Line Network (MLLN), Stand-alone Signal Transfer Point (SSTP) and VOIP Networks etc. A full fledged Smart Card manufacturing centre (with level 4 security) has been setup and the unit has already supplied 35 million SIM cards and 2 million National Identity Cards. For the successful implementation of these turn-key projects, ITI deploys resources on need basis, anywhere in India.

The Plant has a State-of-the-art Multi-layer PCB manufacturing plant (up-to 10 layers) as a separate business centre that caters to the captive as well as external market requirements. The Plant, having an annual capacity of 12000 sq m, follows MIL-P-55110 specification. The PCB plant is approved by LCSO up to 10 layers. DRDO has cleared usage of PCBs, manufactured at this plant.

The operations of the Plant are all computerized and integrated with software applications developed in-house by the IT group. The Integrated Manufacturing Management System Software is a commercially deployable application that integrates the diverse manufacturing functions including Material Management, Production Planning, Shop Floor Control, Billing, HR and Financials. The Plant provides customized IT solutions in the areas of Networking, ERP& CRM.

All the products manufactured and deployed are provided with round the clock technical support and repair services by the Customer Support Centre. The in-house developed CRM, a WEB based application package, is used for rendering and monitoring the above services. Products supplied over two decades ago are also supported for maintenance and repair services. An expert system is also developed to help provide better service to Customers. Extension of services on emergency occasions such as earth quake in Bhuj, Fire in Chennai OCB exchange, and support during Indian Peace Keeping Force Operation in Sri Lanka are some of the milestones of this Group.

Products and Services

OCB 283 Electronic Exchanges for BSNL/MTNL

Turnkey projects-Managed Leased Line Network, Stand alone Signal Transfer Point

Electronic Manufacturing Services

High Tech Multilayer PCB Manufacturing

Cable Assemblies and Cable harnessing

Development of Customized IT Solutions

ERP and Web based CRM solutions

SMART Card Manufacturing Facility

24X7 Customer Support Centre

Next Generation Switches based on VoIP

Smart Card based solutions


Manufacturing plant housed in 40 acres by the side of NH 544 easily accessed by Road, Rail and Air.

Fully air conditioned 12500 Sq.M Manufacturing areas. State of the art Product independent Electronic Manufacturing Plant with latest SMT Lines, Generic Testing facilities and process control equipments

PCB Plant with 12000 Sq.M. annual capacity

Full fledged Effluent treatment Plant

Integrated Manufacturing Management System

Local area network covering all functional areas

Calibration facility for Test and Measuring Instruments


Printed Card Assembly lines

The Plant is equipped with State-of-the-art Printed Card Assembly lines, capable of handling latest component packages ranging from 0201 to Micro-BGAs. These SMD lines are from Fuji Japan and Siemens, Germany and are backed up with Inspection and repair equipment, including X-Ray inspection system.
The Plant is equipped with all test equipment needed for the product being manufactured as well as Generic instruments like Teradyne 128 in-circuit tester, Scorpion manufacturing Defect analyzer, High Frequency Oscilloscopes, HP based power test system etc., which enables the Plant in taking up any type of electronic assembly/product for manufacturing and testing. Plant is equipped with a Calibration laboratory to cater to the in-house calibration requirements.

Switching equipment assembly & testing

Most modern facility for Electronic manufacturing with a carpet area 12500 Sq Mtrs. The area is fully equipped with total Air Conditioning , Compressed Air and round the clock Electrical power with uninterrupted Power supply. All the electronic and electrical assembly activities are carried out in this area.

Printed Circuit Board (PCB) Plant

Smart Card Manufacturing Line

VSSC Flight Package Assembly

Palakkad Unit

Contact Details

E K Jayasree, AGM-P
ITI Limited
Kerala, India

Phone : 0491-2566004, 0491-2566957
Fax: 0491-2566009
Email : iti_pkd@itiltd.co.in

Quality system

ISO 9001:2008

ISO 14001 :2004

This is the official website of ITI Limited, a Public Sector Undertaking under the Ministry of Communication and Information Technology, Government of India.

Last Updated
19th Sep 2018

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